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Trading 212 Ltd. is registered in Bulgaria ( Company number 201659500). Trading 212 Ltd. is authorised and regulated by the Financial Supervision Commission ( License number RG-03-0237). This is true whether you have a verbal or written agreement. Where price and timescale are not agreed upon in advance, the service must be carried out at a reasonable price and in a reasonable time. If your trader fails to do this, they have breached their contract and you have the right to claim against them. How to resolve a dispute with your trader Below are some common rogue trader tactics. According to our assessors, you should be cautious of a trader if they: Trading 212 is a trading name of Trading 212 UK Ltd., Trading 212 Markets Ltd. and Trading 212 Ltd. Interview and assessment – a Which? trading standards professional carries out a face-to-face visit and interview. This allows us to fully understand all aspects of how the applicant runs their business.

Talk to your trader – Explain the problem, how they can resolve it and agree a reasonable date by which you'd like them to rectify it. If they have an official complaints procedure, follow it. Make sure you get anything you speak about in writing. Don't use WhatsApp or text messages. A decent trader shouldn’t have a problem listing previous satisfied customers you can visit or speak to over the phone. Building surveyors can also be a good source of recommendations. Make sure you have cancellation rights – If you sign a contract or enter a verbal agreement at home or online, you are legally entitled to a 14-day cancellation period, so make sure you are given these rights. However, this may not be the case for bespoke or made-to-measure projects. Project manage yourself – If you’re going to use multiple traders, employing everyone yourself instead of relying on one person to deal with subcontractors will mean you're closer to the project and better in control. However, project managing your home improvement is a big job, and it's not for everyone. Browse our array of Soletrader codes. Select the Soletrader voucher that gives you the best savings. Copy it to your clipboard.If you have entered into a contract for goods and services, you can expect these to be supplied with reasonable care and skill using materials that are of satisfactory quality, fit for purpose and meet the description given. Soletrader has sales on all footwear at certain times. You can save cash on trainers, boots and more through these events:

While not everyone who meets these criteria is a deceitful trader, most dodgy traders do operate this way. Cold callsMy partner and I employed a builder to eradicate some damp and fix our chimney. His quote was quite low and he estimated it would only take three days, so we accepted. Your original quote shouldn’t change, and any variation should be agreed by both parties before going ahead. If costs do increase, good practice is for the trader to provide sufficient notice and a range of options to facilitate an informed decision. Any home-improvement opportunities that can be seen from the road are a possible target for a doorstop scammer, who might exaggerate the work that needs to be done. This could include driveway repaving, garden landscaping or window reglazing. Consider taking legal action – As a last resort, you may decide to take legal action. In this case, Which? Legal experts can help you through the process. Get a third party involved – If you reach a stalemate, you may need to use an ADR scheme, an ombudsman or liaise with a trade body. Traders and businesses aren’t required to be part of an ADR scheme, but they are legally obliged to point you in the direction of an accredited one. Which? Trusted Traders is partnered with the Dispute Resolution Ombudsman.